For the first time, we had visibility. We identified where money was leaking, eliminated agency dependency, and finally understood the true cost of delivery. The investment paid for itself many times over.

When I first came to Lucy, our staff costs were at 110% and I thought I might lose the nurseries. She helped me understand the numbers and get control back without redundancies. We brought our staff to turnover ratio down to 60%, stabilised both settings, and made the business profitable again. The biggest thing is that I now have breathing space.